NHS111: 24 hours to get a Doctor to visit a 93 year old partially deaf and blind man who had internally bleeding. Over the course of this weekend our family has received the most appalling service from NHS111. I’ve made a formal complaint on the telephone and am awaiting the results. I’m typing this today because the GP (who eventually came) told me too, on the basis that if you don’t complain no one will know and nothing will get better and also because by the end of it, I may well have calmed down and put it to the back of my mind, because frankly I’m still seething. My dad is 93. He recently lost his wife, my mum, to cancer and now lives alone in Hereford in his apartment. He’s old, he’s frail, he’s almost deaf and registered blind. He never bothers anyone. He’s had his fair share of medical problems over the years, but by and large, he never complains and doesn’t ask for much. So when I arrived at his place on Saturday morning and the first thing he said was that he n
Travel / Photography / Architecture / Media / Family / Also follow me on twitter @packwoodtoday